Classic Award
You can use your Award Miles for an award ticket* to any destination you choose. The price in Miles depends on the destination and cabin and varies depending on seat availability. An award ticket is transferable to any beneficiary. You may cancel or modify a Classic Award. However, a fee of € 45 will be charged.
It is possible to combine flights of AIR FRANCE, KLM and any airline partner on the same ticket. A Classic Award one-way ticket** may be purchased for half the price of a Classic Award return ticket from AIR FRANCE, KLM and all airline partners.
* Booking award tickets is subject to the availability of seats in the cabin concerned. Please bear in mind that airport and security taxes are not covered by your Miles and must be paid separately. The same applies for (part of) the carrier-imposed international surcharges on long-haul flights.
An issuance fee of € 15 (or equivalent in other currency) will be charged if the award ticket is issued via the Flying Blue Customer Service Centre. For more information, please contact the Flying Blue Service Centre.
** Stopovers are not permitted on Classic Award one-way tickets. One-way award tickets for domestic flights inside France can be booked online only.
Contact your Flying Blue Service Centre
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Flex Award
With AIR FRANCE, KLM and our partners Air Europa, Kenya Airways, and TAROM, you can book a round-trip award ticket* on the flight of your choice even if no seats are available for Classic Awards. The Flex Award lets you book an award ticket for an amount of Miles higher than those required for the Classic Award.**
* Booking Flex Awards is based on the availability of seats on the chosen flight. You cannot use Flex Awards for upgrades and Round-the-World awards. Flex Award tickets can be exchanged or re-credited free of charge.
** Please bear in mind that airport and security taxes and a part of the carrier imposed international surcharges on long-haul flights are not covered by your Miles and must be paid separately.
For more information, please contact the Flying Blue Service Centre.
Upgrade award
With an upgrade award, you can use your Miles to enjoy the comfort of Business Class when flying with AIR FRANCE*, KLM and most of our SkyTeam partners. You can also give an upgrade award to anyone you choose, even if you´re not travelling with them.
Upgrade awards are subject to availability and on a per-flight basis. They are available only for full-fare reservation classes.
To request your upgrade, please contact your Flying Blue Service Centre at least 24 hours** before departure when flying with AIR FRANCE, KLM, Delta Air Lines, and our partners Air Europa, Kenya Airways, Aircalin and TAROM. You should apply at least 3 days before departure when flying with our other SkyTeam airline partners (except Alitalia, Vietnam Airlines, China Eastern, China Airlines, and Saudia).
* On AIR FRANCE flights with La Première cabin, Flying Blue Elite and Elite Plus members can also use their Miles to request an upgrade from Affaires to La Première, with a maximum of one upgrade per flight (upgrade from Voyageur to La Première is not possible). Flex Awards do not apply.
** You can request an upgrade at the airport on the day of departure for all KLM long-haul flights, Delta Air Lines flights to Mumbai and selected Kenya Airways flights departing from Amsterdam.
